Discrepancies and Helplines
Child Care Support Line (for reporting incorrect, illegal, or fraudulent practices relating to the Child Care Subsidy program): Phone 1800 664 231
Government Websites
Services Australia – Child Care Subsidy (CCS) and finding child care
Department of Education – In Home Care (IHC) Overview
Child Care Subsidy System and PRODA information (Dept of Education)
Family Assistance Law (early childhood education and care laws)
Centrelink (Services Australia)
Australian Taxation Office (ATO)
In Home Care Program Resources
In Home Care National Guidelines 2025 Version 1.3 (PDF) – Official framework governing the IHC program, delivery requirements, quality expectations, and roles.
IHC Support Agencies (state/territory contacts and roles)
Child Protection and Safety
Child protection information (Dept of Social Services)
Child Safety & Child Protection Training (ACECQA) (Includes guidance on mandatory child protection training and links to Geccko compliance modules.)
Geccko (Government compliance training platform) – Register / Login
Professional Training & Resources
ChildSafe Australia – Child safety training and resources
Child protection training units (national courses) – CHCPRT “Support the rights and safety of children and young people” (training provider example)
State-level Child Protection Training (examples)
NSW Child Protection Awareness (via MyPL) – Contact NSW Dept of Education MyPL
Victoria child protection training (online module)
Peak and Sector Organisations
ACECQA – Australian Children’s Education & Care Quality Authority
ACOSS – Australian Council of Social Service
National Association of Community Based Children’s Services (NACBCS)
Family Day Care Australia (FDCA)
National Out of School Hours Services Association (NOSHA)
SNAICC – National Voice for Aboriginal and Torres Strait Islander Children
Websites of Interest
Kidsafe – Child accident prevention foundation
Raising Children Network – Australian parenting information
Starting Blocks – Early learning and care information for families